When you try to update or install the QuickBooks application and fail to install it, you may encounter QuickBooks error 1321. It can also appear when the installer cannot write the file for some reasons related to permission issues and system errors. You may also encounter QuickBooks error code 1321 when QuickBooks does not have sufficient privileges to make changes to the file. There can be several reasons for such errors in QuickBooks, which we will mention later in this segment, along with its quick solutions.
Reasons behind the QuickBooks Error Code 1321?
There can be several reasons that trigger error 1321 in QuickBooks. You should identify all such possible causes. Here we are listed some of the common causes of 1321 errors-
- There might possibly be an antivirus/firewall issue that is interfering with QuickBooks' communication with the server.
- The folder permissions in Windows may be insufficient.
- It may happen that the file update process is faster than the file copy process, which may cause the QB error 1321 to occur.
- There may be a damaged or corrupted file in the QuickBooks application.
- Improper shutdown of the system may cause this error.
- Access to the Windows folder that contains the file is restricted.
How to fix QuickBooks Error Code 1321?
Here, we have mentioned multiple solutions based on different reasons, which you can follow to resolve QuickBooks error 1321. The installer has insufficient privileges. It may be possible that the first solution can solve your problem, but if it didn’t, you should perform the solutions in the order shown.
Solution 1- Try to update application again
- Click the Retry button to allow the update to proceed.
- If it is not successful, select the Cancel icon that appears on the error message.
- Go to the Options tab.
- Temporarily turn off system security software or antivirus.
- Perform a clean reinstall of the QuickBooks software.
Solution 2- QuickBooks Install Diagnostic Tool should be Run
- You have to open QuickBooks Tool Hub and there you have to select Installation Issues.
- Now, you have to select QuickBooks Install Diagnostic Tool and execute it. This can take up to 20 minutes.
- Now, when the tool is executed, you should reboot your computer to confirm the errors. If the error persists, move on to the next solution.
Solution 3- Edit the Folder Permission on Your System
- Open the special Run screen using the Windows + R keys on your provided keyboard.
- When the dialog box opens for Run, you need to add the folder path containing the QuickBooks files. You can select the path from there.
- The folder path for Windows 7, 8, 10 and 64-bit versions can be selected depending on the QuickBooks version you are using.
32-bit versions of Windows (10, 8, 7)
For Desktop Enterprise
- C:\Program Files\Intuit\Enterprise Solutions 20.0
- C:\Program Files\Intuit\Enterprise Solutions 19.0
- C:\Program Files\Intuit\Enterprise Solutions 18.0
For Pro and Premier
- C:\Program Files\Intuit\QuickBooks 2020
- C:\Program Files\Intuit\QuickBooks 2019
- C:\Program Files\Intuit\QuickBooks 2018
For Point of Sale
- C:\Program Files\Intuit\QuickBooks Point of Sale 12.0
- C:\Program Files\Intuit\QuickBooks Point of Sale 11.0
64-bit versions of Windows (10, 8, 7)
For Desktop Enterprise
- C:\Program Files (x86)\Intuit\Enterprise Solutions 20.0
- C:\Program Files (x86)\Intuit\Enterprise Solutions 19.0
- C:\Program Files (x86)\Intuit\Enterprise Solutions 18.0
For Pro and Premier
- C:\Program Files (x86)\Intuit\QuickBooks 2020
- C:\Program Files (x86)\Intuit\QuickBooks 2019
- C:\Program Files (x86)\Intuit\QuickBooks 2018
For Point of Sale
- C:\Program Files (x86)\Intuit\QuickBooks Point of Sale 12.0
- C:\Program Files (x86)\Intuit\QuickBooks Point of Sale 11.0
- After entering the path in the open field follow the steps given below-
- On your screen, select View > Customize this folder.
- In Properties, you need to switch to the Security tab and click on Administrator.
- Also, make sure to mark the Allow checkbox next to Full Control.
- Once again, from the Security tab, select System Users and make sure to check the Allow checkbox.
- Close the Properties window by selecting OK.
Solution 4- Disabling Antivirus and Reinstalling or Updating the App
- You first need to turn off your antivirus or security software.
- You need to access the Task Manager by pressing the Windows + Shift + Esc keys simultaneously.
- Select the application you want to disable from the list of programs.
- After turning off the programs, you need to install QuickBooks and try to update it.
- After doing all this, you can re-enable the disabled app.
Solution 5- Running Windows File Checker Tool
- You can also press Windows + R in Start to bring up the Run dialog box.
- After that, type CMD and press Enter. This will open the Command Prompt.
- Now you have to right-click on the Command Prompt and select run as admin.
- The next thing is to type sfc/scannow and also press Enter.
- This will start the scanning process.
- This can be a time-consuming process. So, wait till the process is finished.
Solution 6- Running Quick Fix My Program
- You need to download and install the QuickBooks Tool Hub.
- Once it is installed, you need to find and run the Quick Fix My program from the gallery.
- Then, you need to start QuickBooks Desktop.
Conclusion
In this section we learned about QuickBooks error 1321. This is a permission error that occurs when the installer does not have the necessary permissions to edit the file. The error can be caused by a corrupted/damaged company file, lack of Windows permissions, or a computer shutdown while running any application. Hopefully you can now resolve your error by following the above solutions. If you have any doubt and still need any technical guidance then you contact our QuickBooks Error support team at 1-800-761-1787 is suggested. You can speak our experts they will provide you immediate guidance for your problem.